The Trovo process

Simple, personal,
accountable.

We've removed every frustrating part of finding a contractor — the bidding wars, the ghosting, the "who do I trust?" anxiety. Here's exactly how it works.

01
You tell us about your project

Fill out a short form — takes about two minutes. We ask the right questions upfront so we don't waste your time: project type, neighborhood, rough budget, and timeline. No account to create, no lengthy intake call required.

What kind of project is it? (bathroom reno, basement waterproofing, etc.)
Where in Greater Boston are you located?
What's your rough budget range and timeline?
Anything specific you care about — materials, scheduling, past experiences?
02
We review your project and find the right match

A real person at Trovo reads your submission and identifies the one contractor on our roster who is genuinely the best fit. Not an algorithm. Not a random rotation. We look at specialty, availability, neighborhood experience, and past performance.

We match by specialty — a bathroom contractor is not the same as a basement contractor
We check availability — we don't send you someone booked six months out
We consider neighborhood — some contractors work specific areas of Boston better than others
You'll hear back from us within 24 hours, usually faster
03
One contractor reaches out to you directly

We introduce you to one contractor — your match. They contact you to schedule a site visit, discuss your project, and provide a detailed estimate. No spam calls from five different companies. No inbox full of competing proposals. Just one trusted conversation.

Your contractor is briefed on your project before they call
They provide a detailed written estimate after the site visit
You decide whether to move forward — zero pressure from us
04
We follow up when the job is done

After your project completes, we reach out to ask how it went. This isn't a review request — it's real accountability. If something went wrong, we want to know. Poor performance means a contractor is removed from our roster. Good performance strengthens their standing.

Every completed project gets a personal follow-up from Trovo
Feedback directly impacts which contractors we match in the future
Two documented complaints and a contractor is removed — no exceptions
Project types

What we match

We specialize in planned renovation projects where trust really matters — the jobs where you're spending real money and need to get it right.

🏠
Basement waterproofing
🛁
Bathroom renovation
🍳
Kitchen renovation
🏗️
Full home renovation
➕
Home additions
🔧
General contracting
🏠
Roofing
❄️
HVAC
FAQ

Questions we get asked

Is Trovo really free for homeowners?
Yes, completely. We're paid by contractors when they complete a matched job. Your match costs you nothing — no subscription, no hidden fee.
What if I don't like the contractor you match me with?
Tell us. We'll work to find a better fit. Our goal is a match that works — not just any match. You're never locked in.
Why only one contractor instead of multiple bids?
Because the bidding process puts the burden back on you. Our job is to identify the right person upfront, not outsource that decision to you after five awkward site visits.
How fast will I hear back?
We review submissions within a few hours during business days. Most homeowners hear from their matched contractor within 24–48 hours of submitting.
Do you cover all of Boston?
We serve Greater Boston including the city itself, Somerville, Cambridge, Brookline, Newton, Medford, Arlington, Watertown, Quincy, Dedham, and surrounding towns.
What happens if something goes wrong with my project?
Contact us directly. We take accountability seriously — a contractor who performs poorly is removed from our roster. We're not just a matchmaker; we stand behind our recommendations.

Ready to get matched?

Submit your project in two minutes. We'll find the right contractor.

Get matched for free → See our vetting process